Blue Shield

Broker Connection | Blue Shield of CA Broker

Access the Broker Certification Job Aid (PDF, 5.3 MB)

Complete Blue Shield Broker product certification by following these steps:

Access the Medicare Product Online Certification site using one of two options:

1. Blue Shield Broker

Log into the Blue Shield Broker portal using your Blue Shield Broker account. (If you don’t have a Blue Shield Broker account, you can create one).

2. Shield Learns

If you are unable to obtain a Blue Shield Broker account, you can log in to the Shield Learns portal. Check your email for a message from Shield Learns for your account information. Your username is your National Producer Number (NPN). If you do not have a password, use the "Forgot your password?" option to create a new one.

Complete the MA-PD/PDP product certification:

You’ll have 4 attempts to pass. To pass, you’ll need a score of 85% or higher.